NO HELP FROM ABSA -WORSE BANK EVER

<p>I was retrenched in July -- i contacted absa the very same day they then send me the documents for the rentrenchment claim form which i submitted , i called them they were happy with docs , they advised me that they will pay for 6 months and there after if i am still unemployed they will assist . </p> <p> </p> <p>in aug my hubby transfered money for me to use for the house , the collections dept took 3500 from my account after several calls , the debit was reversed , they advised me to do a stop order which i did</p> <p> </p> <p>so i opened a savings account for the money that comes from my hubby and dad to help me till i get a job </p> <p>the loan collections people debits the saving for R 4595.06 . NO SMS NO CONTACT just takes money.</p> <p>i contact the bank on friday 27 october 2016 - the agent from the call center advised me to go to the bank with a reference no AND call them from the bank so i can get my money back. I go on to the bank the bank tries to call them , the line was engaged for 3 hours - </p> <p> </p> <p>i then mailed the retrenchment dept - from the morning no response . i then called the collections dept , spoke to pearl, this women after explaining to her and telling her they need to reverse the debit order - SHE LAUGHED AND SAID NO - what a cheek . i then ask to speak to the manager , she said no they busy and cuts the line</p> <p>thats the type of people absa hires - terrible - </p> <p> </p> <p> </p>