RL
Rebecca L
1 reviews | Active since Dec 2020
22 Jan 2022, 11:53
No help from ABSA claims dept for 6 months
Could not get help everyday for the past 6months, telephone calls are not normally answered everyone is working remotely and getting paid, claims dept, idirect insurance have not honoured our claims for the past 6 months from.July 2021. All required forms were completed and submitted by the claimant on the 09 July 2021 from email address ***
Helpful (0)
Replies (1)0
Replies (1)
Absa's replyOfficial
24 Jan 2022, 12:53Dear Rebecca Landsberg Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically within the next four hours. The reference number to your complaint is C-***4. Kind regards, Rezona Louw Group Customer Care
Absa's reply24 Jan 2022, 12:53
Official
Dear Rebecca Landsberg Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically within the next four hours. The reference number to your complaint is C-***4. Kind regards, Rezona Louw Group Customer Care