NO help from ABSA

Good day I found myself in a predicament the past few days and with NO help from ABSA, this is a last effort to try and get some assistance. All my bank accounts have been frozen due to FICA regulations. I don't have a problem with this but the problem I am facing is that I am currently on holiday and can't forward these documents to the respected departments. I have tried calling ABSA to see if they temporarily lift this block until I return home. After numerous efforts I still can't get any assistance. Now I'm stuck on holiday with no way to pay my bills. Thanks ABSA