No HELP FROM ABSA.

I called absa credit card to advise them that the balance n my credit card was inncorrect as an earlier withdrawal failed however, there balance reflects that I took those funds.<br> This is worrisome to me as I was couting on those funds.<br> So I needed the funds credited back to my account urgently.<br> So ofcourse, I called their heldesk.<br> The first call was sent through to someone else and therefore what little airtime I had was finished. <br> I recharged and tried again, this time I spoke to someone.<br> I advised them they needed to be quick as my call will be cut off again. I asked the absa agent if they would call me back , they said no. The agent preceded to ask me half a dozen security questions, when only two or three is required. So ofcourse the call did cut, I sent a email and it still hasn't been resolved. I do no expect much from cc here but a simple call back from such a large iinstitution is that to much to ask for. Also a sense of urgency from agents working in a bank is a must. So two days, two calls and one email later and I haven't spoken bout my problem let alone to get it resolved. Extremelly frustrating ABSA.