No help for home owners for covid19

Absolutely pathetic service without any help for customers during covid19, this is only bank which has no care for its customer only for gain. Everytime call any of there customer service numbers you on the line for over 30 minutes, an all staff have same reply mangement still assessing covid19 and will notify home owners when decision is made, yet they can offer restructure bond payment with same interest over longer period so they gain even more. Its a joke the country on lockdown an impossible to even complete all they restructure documents required, scan and resend it to them. Please think about peoples lifes making people choose between having roof over their head or buying basic food.