1 reviews | Active since Mar 2025
NO HELP
I am writing to inform you of an error regarding a payment made to your account. On [insert date], I accidentally made a payment of R1750 to Lottostar via my banking app, when the intended recipient was actually Lindie. The payment was processed through Paysharp, which I am not very fami**** with, and I did not realize the error until after the transaction was completed.
Unfortunately, my bank has informed me that they are unable to provide a formal proof of payment for transactions made through Paysharp. However, the payment is clearly visible on my bank statement, and I can provide you with details such as the date, the transaction reference number, and the amount.
I kindly request that you assist me by confirming the receipt of the payment for R1750 and advising on the next steps. If necessary, I am happy to provide my bank statement or any additional information that may be required to resolve this matter. They can't help.
Best regards,
Best regards,
Thank you, my contact details ,***
Thank you
Kind regards
Lindie
Thank you, my contact details ,***
Thank you
Kind regards
Lindie
Please note the team is attending and we will keep you posted on the progress. Regards Russell EdwardsCustomer Value Management
Best regards,
Please note the team is attending and we will keep you posted on the progress. Regards Russell EdwardsCustomer Value Management
Best regards,
