SD
Shioumuenjo D
1 reviews | Active since May 2019
10 May 2019, 12:29
No help at all!
If I could give them 0 stars I would! I sent a message days ago because my internet banking was not working. It was urgent, did the fix it? no. Do they care? no. I just got a message saying they would look into it. My number and email were here for them to use, did they contact me? no! Absa Bank is absolutely useless as are the consultants who have seen and decided not to assist or at least keep me updated on the issue! This is your job, do it right!
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Replies (2)
Absa's replyOfficial
10 May 2019, 15:46Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback once matter has been resolved.
Kind regards
Daphne Le Grange
Group Customer Care
Absa Bank Ltd
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback once matter has been resolved.
Kind regards
Daphne Le Grange
Group Customer Care
Absa Bank Ltd
Best regards,
Absa's reply10 May 2019, 15:46
Official
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback once matter has been resolved.
Kind regards
Daphne Le Grange
Group Customer Care
Absa Bank Ltd
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback once matter has been resolved.
Kind regards
Daphne Le Grange
Group Customer Care
Absa Bank Ltd
Best regards,
SD
Shioumuenjo D's updateReviewer Update
10 May 2019, 15:57Wow the same generic response from thr same person as last time but it is still not resolved. I guess I will need to go to the branch and lay a formal complaint against the fact that you were zero help!
SD
Shioumuenjo D's update10 May 2019, 15:57
Reviewer Update
Wow the same generic response from thr same person as last time but it is still not resolved. I guess I will need to go to the branch and lay a formal complaint against the fact that you were zero help!