No help at absa

Abds bank Jeffreys bay are the worst bank ever. I went there at 8h30 to get bank statements when i was told it will be cheaper to download it from the internet . I then told Abby the lady that my password was blocked. After 1 hour 30 min i was still there. ABBY ublock everything then i use there computer cany lock in . I went up and dowl like 5 times just to go back in the que. When finaly i see the lay that opened the doors in the morning walking around with coffee in her hand asking foe assistent. Cleary she has no idea how to do nothing beside drinking coffee. She told me to go again and reserlt eveyrhing again. 1hour 30 min later i still have no internet banking and no one besides Abby to assit me. And it was clear that many customers where there with the same problem