DG
Dominique G
1 reviews | Active since Mar 2019
04 Aug 2021, 13:17
NO HELP
I have been sending emails, phone calls, transferred to 12 different departments, on hold for 58 minutes...I JUST WANT A HOME LOAN PROTECTOR PLAN!!!! NO CONSULTANT PHONES BACK, NO EMAIL REPLIES!!!! HELP
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Absa's replyOfficial
04 Aug 2021, 14:48Dear Dominique le Grange
Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate and provide you with feedback timeously.
Regards
Lebogang Mashiane
Specialist Case Manager
Customer Value Management
Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate and provide you with feedback timeously.
Regards
Lebogang Mashiane
Specialist Case Manager
Customer Value Management
Absa's reply04 Aug 2021, 14:48
Official
Dear Dominique le Grange
Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate and provide you with feedback timeously.
Regards
Lebogang Mashiane
Specialist Case Manager
Customer Value Management
Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate and provide you with feedback timeously.
Regards
Lebogang Mashiane
Specialist Case Manager
Customer Value Management