RW
Riekus W

1 reviews | Active since Jan 2013

05 Aug 2017, 08:52

No Help!!!!

<p>On 3 Aug 2017 I sent a mail to the ABSA client service for assistance... I asked them to send me my purchase contract for my vehicle as SARS requested me to send it through.</p> <p>On 4 Aug 2017 I sent a second mail to ask for assistance wtih regards to the first mail. I even threatened to come to Hello Peter if no one wanted to assist me.</p> <p>It is now 5 Aug 2017 and up to now no one even bothered to send me the required documentation. As a matter of fact no one even bothered to get back to me.</p> <p>So here I am writing this review because it seems that I am not a valued customer and should start looking for other banks to bank with....</p>

0
Replies (2)
Absa
Absa's reply07 Aug 2017, 09:10
Official

Dear Customer

Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate the matter and furnish feedback shortly.

Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd

Best regards,

RW
Riekus W's update07 Aug 2017, 18:46
Reviewer Update

Hi

My ID number is *** 084.

If you want to contact me via phone my number is ***