no help

after sitting in the branch from 12h15 i was eventually assisted at 14h25 only to be informed that the western union money transfer system is closed at 14h00<br> even though i had spoken to the branch manager several times to enquire as to why the automated calling system was not calling my number<br> i was told repeatedly to be patient and wait which i did however the manager knew very well that at 14h00 the system shuts down.<br> i was asked to return on monday and subsequently told that the system is offline<br> when i asked the manager why he never tell me about the system shutting down at 14h00 and that i was gonna complain for sitting so long i was told that \its good to complain\"<br> the branch has at any stage about twenty customers and yet only one teller is working<br> the service is really bad and slow<br> its now been 6 hours that i have been sitting waiting to recieve my money and no joy...looks like i have to return tomorrow again"