No ***** refund from ABSA after 7 weeks

<p>On 8 March 2017 both my ABSA accounts (Rivonia branch) were emptied by electronic *****, </p> <p>My limit on the amount of money that could be transferred each day was exceeded. The de*****ers even put one account into the red. </p> <p>As requested by ABSA I made a statement to the polic e and filled in the required forms. I phoned ABSA ***** line repeatedly and on 23rd March I was given a case number for an E-crime, : ASZA ********** 01. Only after 3 1/2 weeks was I given the name, phone number and email of the detective assgned to the case.</p> <p> </p> <p>I phoned the given number repeatedly, alwaysgetting an engaged signal. Finally I spoke to Steward Julius on 10th April when a ***** line person transferred my call to him. On this occasion he told me all would be sorted out by 25 April. I could not reach telephonically on that day, getting an engaged signal every time I called. Finally I sent an email asking for a refund. To date I have not received a reply, and I continue to unsuccessfully phone the detective.</p> <p> </p> <p>Having no funds has been extremely difficult. I have had to borrow money to see me through for 3 weeks. this included paying for an eye operation on 13th March.</p> <p> </p> <p>For 50 years I have banked with ABSA, starting with its predecessor United Building Society.</p> <p>It would appear that ABSA does not value my loyalty and is not a bit concerned about refunding me. </p> <p> </p> <p> mybroadband.co.za metions that both ABSA and STANDARD are being deluged by numerous E-Crime electonic *****s .</p> <p>Look up news/banking on this website ,.... and search for ABSA</p>