No ***** case report back

In September of 2022, I lost my bank card, and it was used to **********ly purchase online, the card was successfully stopped. To my surprise the card that was not lost was also **********ly used to purchase online, Absa promised to investigate and inform me of what really took place in 7 to 15 days' time. Absa reversed the ********** transactions, and I got my money back.

my problem with Absa is up to now they have not given me a report as to how the ********** managed to do what they did. I have phoned the ***** department to get answers and all I get is promises of the investigator`s call before the end of the day.

Now I do not trust Absa with my money at all, because I suspect the ***** was done inhouse.