No finalisation of credit card application

I app**** for a Credit card online early in January. I emailed the necessary documents. My card was provisonally approved and I signed the consent form to accept the card limit and application.<br> <br> I was then contacted asking for a certified copy of my ID and told that I have two working days to do it otherwise my application will be cancelled. I called in and they said no it is all ready and done and they just need a certified ID copy. I got that and emailed it to [Email Removed] as well as to [Email Removed] Since then I have not heard anything from ABSA, it has been two weeks already.<br> <br> Absa seems unable to finalise the application and put my credit card in my hand. Does ABSA not want additional business or want to sell more products to existing clients?<br> <br> I refused a Standardbank credit card because I have been an ABSA client for more than 20 years however the waiting and lack of communication is really unacceptable.<br> <br> Where is my credit card ABSA??