pH
patrick H

1 reviews | Active since Feb 2012

18 May 2015, 19:39

No feedback very bad service

My house was flooded over 3 months ago and had to vacate my house.<br> 1. ABSA sent out their contractor to repair my pool, but the contractor made it worse. I send dozens of emails, but Marietjie and Steven don't care.<br> 2. ABSA sent out a builder to repair and paint my walls. They painted over the damp and now the paint is peeling.<br> 3. The palisade had to be installed as the river destroyed it. This has been a nightmare and needs a 5 page essay just to explain the incompetence. <br> 4. I have been writing emails to Marietjie and I have had to chase for some kind of feedback. If I get any at all it is mostly explaining that she cant do anything about the poor workmanship !! WOW <br>

0
Replies (1)
Absa
Absa's reply19 May 2015, 08:32
Official
Hello bevtank,

Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback accordingly.

We sincerely apologize for any inconvenience caused.

Kind regards

Danzig Boyce
Group Customer Care
Absa Bank Ltd