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elgah E

1 reviews | Active since Sept 2013

17 Jul 2017, 15:49

NO FEEDBACK??? STILL WAITING FOR CONSULTANT TO PHONE ME TO FINALIZE MY OVERDRAFT!!!

<p>How disappointing!</p> <p> </p> <p>After phoning on 13/07/2017 and speaking to Mpumi who kept me on the phone for 35 minutes, I have not been phoned by a consultant to finalize my overdraf request.</p> <p> </p> <p>I have received an sms to say it is provisionally authorised and I got an email to say I must forward my ID and my pay slips to ********** <p> </p> <p>I did this a number of times.</p> <p> </p> <p>An sms was sent to say a consultant will phone me, BUT NOBODY IS PHONING ME!!!!!!!!!!!!</p> <p> </p> <p>Do you want my business or not????????????????</p>

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Replies (1)
Absa
Absa's reply18 Jul 2017, 07:30
Official


Thank you for bringing this matter to our attention. We will investigate the matter and provide you with feedback once the matter has been resolved

Kind regards

Claudette Lewis

Group Customer Care

Absa Bank Ltd