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Item: Absa
Rating: 2
Author: FAEEZ I

I have an ABSA Credit Card and a Barclaycard Credit Card. I app**** for a limit increase for both cards and sent the requested documents on 3 February 2016 and 28 January 2016 respectively. I have not had any feedback regarding my requests. I have also app**** for a Personal Loan and sent the requested documents on 9 February 2016. Yesterday, I went to the Kenilworth Centre branch where I was told they are unable to assist me and that I have to follow up myself with the relevant departments. Can the managers as ABSA please attend to these matters as this is not the normal good service I am accustomed to receiving from ABSA.

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Replies (1)

Absa's replyOfficial

14 Mar 2016, 10:27

Hello Faeez Ismail,

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards
Claudette Lewis
Group Customer Care
Absa Bank Ltd

Best regards,

Absa's reply14 Mar 2016, 10:27

Official

Hello Faeez Ismail,

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards
Claudette Lewis
Group Customer Care
Absa Bank Ltd

Best regards,

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