NO FEEDBACK REGARDING OVERDRAFT

I app**** for an overdraft via online banking. The overdraft was successful, however when trying to 'Agree' to the quote, it stated technical error. I then phoned your Transactional lending Department, to which I had to do another application telephonically. Since I got married recently, I needed to submit my marriage certificate before the application could be assessed. I tried to send this certificate to the specified email address numerous times, namely ********** however, I received no reply or automated response as I was told I would receive. This is getting a bit frustrating now as I do not have time to go back and forth, phoning the Department to find out whether they have received the document or not. I need an email address which actually works, so that this application can be assessed.