WH
Willie H

1 reviews | Active since Oct 2012

07 Apr 2016, 08:44

No feedback received

I app**** on-line for asset finance on the 23rd of March 2016 and received email confirmation thereof. I called the call center on the 24th to follow up and was informed that the application was incomplete. I redid it twice telephonically (system went down while on the phone with agent). On Saturday I received a call from the call center informing me that the application will be dealt with and that I would have an answer by Wednesday the 30th of March. I have not heard anything since then, even after querying on-line. What am I to do as the bank simply does not respond?<br> <br> Regards<br> WJ van Heerden

0
Replies (1)
Absa
Absa's reply07 Apr 2016, 11:36
Official
Hello vheerdw,

Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback accordingly.

We sincerely apologize for any inconvenience caused.

Kind regards

Danzig Boyce
Group Customer Care
Absa Bank Ltd

Best regards,