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I contacted Absa Life call centre twice in one week to request that my Credit Life Cover policy be cancelled. On both occasions the person that answered the phone instructed me to send an email to [Email Removed] to request cancellation. <br> <br> After 2 emails and one month I have not received any response whatsoever. Surely it is unacceptable that Absa can just ignore such a request - even if it is for the cancellation of a policy? Having been an Absa Client for more than 15 years I am at point where I am considering to change banks.