No feedback on when reimbur*****t for claim made in 2016 will be provided
It has been 2 years and my mother has still not received any feedback or reimbur*****t from this bank's insurance department regarding claim ********** .
Had the tables turned and she was the one owing this institution money, she would've been sent to the credit bureau. Absolutely shocking service. Your staff's nonchalance to this matter is absolutely appalling.
Dear Paballo Leeto
Thank you for bringing this matter to our attention.
We sincerely apologise on any inconvenience caused.
Kindly provide our office with a id number or account number to ensure effective investigation and feedback
Regards
Daphne Le Grange
Dear Paballo Leeto
Thank you for bringing this matter to our attention.
We sincerely apologise on any inconvenience caused.
Kindly provide our office with a id number or account number to ensure effective investigation and feedback
Regards
Daphne Le Grange