No feedback on validation of Late estate account

I opened an estate late account at ABSA Silverton on 20 October 2017 and was asked to make an initial deposit of R500.00. Unfortunately the account did not accept deposits and ABSA kept on sending me sms's reminding to make the deposit. Subsequently I went to the branch where I opened the account and I was told that the account was not validated yet. But when I left the branch on 20 October I was told all was in order. The consultant promised to rectify it and provide feedback. I am still waiting as I need to make the required deposit.