AH
Ashraf H
1 reviews | Active since Jun 2015
08 Jun 2015, 21:07
No Feedback on Requests in over a month
I am a policy holder with ABSA for an insurance product. I requested a copy of the policy schedule over a month ago from their contact centres and have not received any response as yet. I spoke to Mahalatsi Sekgobela and e-mailed her twice requesting the information with not even an acknowledgement. This was on the 7th of May 2015.
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Absa's replyOfficial
09 Jun 2015, 11:15Hello AHansia,
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd
Absa's reply09 Jun 2015, 11:15
Official
Hello AHansia,
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd