WT
Wikus T
1 reviews | Active since Jul 2011
08 Oct 2021, 14:13
No feedback on personal loan
No feedback on personal loan. After numerous messages to the agent dealing with my application no call back, manager also does not call back as requested.
Absa claims to beat any interest rate on a personal loan but they became quiet as soon as I opted for them to beat another bank's interest rate.
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Absa's replyOfficial
08 Oct 2021, 17:11 Dear Wikus Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback / resolution via email or making contact with you telephonically within 4 hours. I look forward to being of service to you.
Absa's reply08 Oct 2021, 17:11
Official
Dear Wikus Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback / resolution via email or making contact with you telephonically within 4 hours. I look forward to being of service to you.