1 reviews | Active since Jul 2016

25 May 2017, 13:14

No Feedback on My Complait

<p>I recently laid a complait with ABSA on 09.05.2015 on my Account . Because someone had changed my Notification service on my Account . I was receiving daily SMS on my Account Balances which I dd not request .</p> <p>I laid a complain </p> <p>t so that they can ivestigate who did such changes without my acknowledgement because the sms costed me a lot of money , but since I laid The complait no one has came back to me and i am the only one who has been making follow up on the Matter . I am very frusted right now.</p> <p> </p> <p>My Complaint number ********** .</p>

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Replies (2)
Absa
Absa's reply25 May 2017, 15:38
Official

Dear Customer


Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards

Daphne Le Grange

Group Customer Care

Absa Bank Ltd

's update29 May 2017, 14:29
Reviewer Update

How much more time should i wait because I have already gave out the necessary information you requested .