CN
Clarize N
1 reviews | Active since Oct 2020
15 Oct 2020, 12:50
NO FEEDBACK ON CUSTOMER QUERIES / COMPLAINTS!
Good day,
Absa deducted an amount from my credit card for Wish which I never confirmed - no OTP's were sent and I never confirmed any orders. I've been waiting for feedback from Absa for more than a month now.
I've sent like 10 emails over a month or two and I still haven't had any feedback!
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Replies (1)
Absa's replyOfficial
15 Oct 2020, 13:47Dear Clarize Nieuwenhuis Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or making contact with you telephonically within the next four hours . The reference number to your complaint is C-***4 Kind regards,Rezona Louw Group Customer Care
Absa's reply15 Oct 2020, 13:47
Official
Dear Clarize Nieuwenhuis Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or making contact with you telephonically within the next four hours . The reference number to your complaint is C-***4 Kind regards,Rezona Louw Group Customer Care