NO FEEDBACK ON A DEBIT ORDER AMOUNT THAT IS DIFFERENT FROM THE ONE SIGNED AND WAS APPROVED BY THEM

Absa is one heck of a bank that should not even exist in human kind, I signed a contract with a dealer for a new car which they approved and accepted the invoice thereof but they went and processed a debit order amount of a different amount and when I query them at first they were investigating but now all of a sudden they do not respond to my mail, No one is taking responsibility, I am just ignored all through and through, I doubt I will even get my money that was debited even as I have signed a new deal which means they were not supposed to debit my account on the old account. This bank must be shut down seriously.