ZE
Zurina E
1 reviews | Active since Dec 2020
19 Feb 2021, 18:21
No feedback nor help from ABSA personal
The way they treat an old employee, we have proof that a card was paid off due to death by ABSA yet they still deduct from the money from the partners account, and still no feedback on the will they partner is struggling financially due to this poor service
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Absa's replyOfficial
22 Feb 2021, 09:20Dear Customer
Thank you for bringing this matter to our attention and your reference number is C-***0.
Kindly provide us with all the details in order to investigate and provide feedback. We require the account and ID number of the deceased as well as the account and ID number of the partner to log a formal complaint for investigation.
Kind regards
Nthabiseng Sibande
Customer Value ManagementAbsa Bank Ltd
Thank you for bringing this matter to our attention and your reference number is C-***0.
Kindly provide us with all the details in order to investigate and provide feedback. We require the account and ID number of the deceased as well as the account and ID number of the partner to log a formal complaint for investigation.
Kind regards
Nthabiseng Sibande
Customer Value ManagementAbsa Bank Ltd
Best regards,
Absa's reply22 Feb 2021, 09:20
Official
Dear Customer
Thank you for bringing this matter to our attention and your reference number is C-***0.
Kindly provide us with all the details in order to investigate and provide feedback. We require the account and ID number of the deceased as well as the account and ID number of the partner to log a formal complaint for investigation.
Kind regards
Nthabiseng Sibande
Customer Value ManagementAbsa Bank Ltd
Thank you for bringing this matter to our attention and your reference number is C-***0.
Kindly provide us with all the details in order to investigate and provide feedback. We require the account and ID number of the deceased as well as the account and ID number of the partner to log a formal complaint for investigation.
Kind regards
Nthabiseng Sibande
Customer Value ManagementAbsa Bank Ltd
Best regards,