GF
Giovanni F

1 reviews | Active since Mar 2009

06 Jul 2017, 15:29

No feedback,no reply ,no nothing

<p>Why do a person always have to resort to hellopeter to get some help or assistance!!! NEVERTHELESS it has been over a month or close to a month sine Absa Insurance provided me with feedback regarding my insurance claim i logged.The assessor came out but i havent heard anything further!!! I email them or call them but no one seems to respond.Also i logged another claim two weeks ago regarding my fence and i called today the building company that Absa assigned to the claim and they said they submitted the details to Absa already but again,no feedback....</p>

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Replies (1)
Absa
Absa's reply07 Jul 2017, 06:33
Official

Dear Customer

Thank you for bringing this matter to our attention.

Please provide me with your ID or Account number to enable me to log a formal complaint, as I do not have excess to the Insurance System and cannot use the claim numbers provided, the requested information can be sent via private message.

Regards

Claudette