MY
Michael Y

1 reviews | Active since Mar 2009

18 Mar 2016, 14:04

NO FeedBack NO Care for Customers!

I was depositing Cash in to the ATM at Norwood mall branch when the ATM went off line.<br> This is not the 1st time this machine has gone off!! every other bank ATOM work fine at Norwoof mall besides ABSA!!<br> Been waiting for the manager and Lazarus to give me feedback on my deposit and still Nothing!!<br> How would you feel not knowing where your hard earn money is or if its ever going to reflect into you account.<br> <br> ABSA as a whole stinks... im a platinum card holder but yet not once do i get a call from any one asking do i need anything etc...<br> I have a Gold Debit card because when collecting my platinum card the absa bank had no platinum cards in stock....so they gave me old card to cleat there stock (NO respect)<br> This would never happen at Nedbank where i have my CC with!!<br> Can somebody please get back to me on my lost DEPOSIT!! ASAP<br>

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Replies (1)
Absa
Absa's reply22 Mar 2016, 09:00
Official
Hello myappy,

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards
Claudette Lewis
Group Customer Care
Absa Bank Ltd