no feedback in 6 months

absa has not given us feedback for almost 7months on releasing my husbands will. my husband passed on in June last 2014 we have made a request for absa to release the will and we are not getting any form of feedback whatsoever. This is frusrating because now all this have come to a stand still and its affecting my families wellbeing as well as mine. I am utterly disgusted by the appauling service from absa. My daughter works for this company but clearly they don't care about their employees and their families.<br>