NO FEEDBACK FROM CREDIT CARD DEPARTMENT BAD SERVICE

On 6 August 2024, I paid up my ABSA credit card. On 13 August 2024, I forwarded proof of payment to Erica Williams, requesting her to close my account. On Friday, 23 August 2024, I contacted the call center again to request my account be closed. Up until today, 27 August 2024, it has not been done. If you owe them money, they are quick to call you 10 times a day when you settle the account and request a paid-up letter. ABSA is not very helpful.