PL
Paul L

1 reviews | Active since Jul 2015

30 Jul 2015, 09:37

No feedback from ABSA loans

I app**** for a loan online from ABSA online, which I got no responce on after 4 days. I then phoned the call centre and my application was done again. More than a week later, I phone everyday to get feedback. I am told everyday I will be contacted the same day, yet no feedback or messages.<br> I've been an ABSA client for more than 20 years and find this customer service very unexceptable.

0
Replies (1)
Absa
Absa's reply30 Jul 2015, 11:46
Official
Hello paul781128,

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards
Claudette Lewis
Group Customer Care
Absa Bank Ltd

Best regards,