MD
Mubeen Dildar-Mia
1 reviews | Active since Sept 2020
05 Feb 2023, 14:48
No feedback from ABSA for several months
Been trying since September 2022 to get a paid up letter/prescription letter/ settlement balance on my old ABSA credit card with no feedback from them. I need this info to exit debt reviews. Perhaps the NCR would like to know that ABSA does not wish to assist in removing me from debt review
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Replies (10)0
Replies (10)
Absa's replyOfficial
06 Feb 2023, 10:01Dear Mubeen Dildar-Mia Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***2. Kind regards,Group Customer CareRezona Louw
Absa's reply06 Feb 2023, 10:01
Official
Dear Mubeen Dildar-Mia Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***2. Kind regards,Group Customer CareRezona Louw
Absa's replyOfficial
06 Feb 2023, 10:38Dear Mubeen Dildar-Mia Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***2. Kind regards, Group Customer Care Rezona Louw
Absa's reply06 Feb 2023, 10:38
Official
Dear Mubeen Dildar-Mia Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***2. Kind regards, Group Customer Care Rezona Louw
MD
Mubeen Dildar-Mia's updateReviewer Update
08 Feb 2023, 10:072 days later and no phone call or email yet
MD
Mubeen Dildar-Mia's update08 Feb 2023, 10:07
Reviewer Update
2 days later and no phone call or email yet
Absa's replyOfficial
08 Feb 2023, 13:06Dear Mubeen Dildar-Mia Thank you for posting.
Please refer to our email sent to your personal email address. Kind regards,Group Customer CareRezona Louw
Please refer to our email sent to your personal email address. Kind regards,Group Customer CareRezona Louw
Absa's reply08 Feb 2023, 13:06
Official
Dear Mubeen Dildar-Mia Thank you for posting.
Please refer to our email sent to your personal email address. Kind regards,Group Customer CareRezona Louw
Please refer to our email sent to your personal email address. Kind regards,Group Customer CareRezona Louw
MD
Mubeen Dildar-Mia's updateReviewer Update
08 Feb 2023, 13:31Did not get it.... What email did you use? Send it to ***
MD
Mubeen Dildar-Mia's update08 Feb 2023, 13:31
Reviewer Update
Did not get it.... What email did you use? Send it to ***
Absa's replyOfficial
08 Feb 2023, 15:47Dear Mubeen Dildar-Mia Thank you for posting.
We have used the above-mentioned email address. Kind regards,Group Customer CareRezona Louw
We have used the above-mentioned email address. Kind regards,Group Customer CareRezona Louw
Absa's reply08 Feb 2023, 15:47
Official
Dear Mubeen Dildar-Mia Thank you for posting.
We have used the above-mentioned email address. Kind regards,Group Customer CareRezona Louw
We have used the above-mentioned email address. Kind regards,Group Customer CareRezona Louw
MD
Mubeen Dildar-Mia's updateReviewer Update
08 Feb 2023, 15:58Nope no email.
Nothing in spam either. Send it to *** as well. also send it to ***
Surely one of them has to receive it.
Nothing in spam either. Send it to *** as well. also send it to ***
Surely one of them has to receive it.
MD
Mubeen Dildar-Mia's update08 Feb 2023, 15:58
Reviewer Update
Nope no email.
Nothing in spam either. Send it to *** as well. also send it to ***
Surely one of them has to receive it.
Nothing in spam either. Send it to *** as well. also send it to ***
Surely one of them has to receive it.
MD
Mubeen Dildar-Mia's updateReviewer Update
08 Feb 2023, 16:00Or just post the email here as a private reply.
There are solutions to this if I'm not getting the email. What is your email address?
Phone me or something. I'll even come to a branch if I have to.
There are solutions to this if I'm not getting the email. What is your email address?
Phone me or something. I'll even come to a branch if I have to.
MD
Mubeen Dildar-Mia's update08 Feb 2023, 16:00
Reviewer Update
Or just post the email here as a private reply.
There are solutions to this if I'm not getting the email. What is your email address?
Phone me or something. I'll even come to a branch if I have to.
There are solutions to this if I'm not getting the email. What is your email address?
Phone me or something. I'll even come to a branch if I have to.
Absa's replyOfficial
09 Feb 2023, 10:11Dear Mubeen Dildar-Mia Thank you for posting.
We will have final feedback on your complaint by close of business today. Kind regards,Group Customer CareRezona Louw
We will have final feedback on your complaint by close of business today. Kind regards,Group Customer CareRezona Louw
Absa's reply09 Feb 2023, 10:11
Official
Dear Mubeen Dildar-Mia Thank you for posting.
We will have final feedback on your complaint by close of business today. Kind regards,Group Customer CareRezona Louw
We will have final feedback on your complaint by close of business today. Kind regards,Group Customer CareRezona Louw
MD
Mubeen Dildar-Mia's updateReviewer Update
09 Feb 2023, 17:23I've received the settlement letter finally, thanks.
MD
Mubeen Dildar-Mia's update09 Feb 2023, 17:23
Reviewer Update
I've received the settlement letter finally, thanks.