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Prince M
1 reviews | Active since Jan 2012
11 Apr 2022, 11:36
No feedback for loan application
I have app**** for a loan at absa and its been 2 weeks now and no one has bothered contacting me, I have sent documents 3times and still no answer, the email is *** you get a reference every time but no one will get back to you, as someone who has vehicle loan and credit card with absa I thought I would get a better treatment than this but I was so wrong
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Absa's replyOfficial
11 Apr 2022, 13:19Dear Customer Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. Your reference number is C-***2. I will review and provide you with my specific contact details as well as an expected timeframe for further update/ feedback via email or contact you telephonically during the day. Looking forward to being of service to you. Kind regards Nthabiseng Sibande Customer Value Management Absa Bank Ltd
Best regards,
Absa's reply11 Apr 2022, 13:19
Official
Dear Customer Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. Your reference number is C-***2. I will review and provide you with my specific contact details as well as an expected timeframe for further update/ feedback via email or contact you telephonically during the day. Looking forward to being of service to you. Kind regards Nthabiseng Sibande Customer Value Management Absa Bank Ltd
Best regards,