CC
Christo C
1 reviews | Active since Jun 2018
31 Oct 2022, 16:35
No feedback C-208
On the 20th October I was informed by Absa Credit Card Division of suspected ***** on my credit card. My card was immediately cancelled. I then had to open a case at my local police station, which I did. I sent ABSS all the required information. Since then I have called and emailed them 4 times. All I get is case reference number but no feedback. It is now 11 days later, I am no further to receiving an answer and have lost out to nearly R900. As a pensioner I just can't afford losing any money.
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Absa's replyOfficial
01 Nov 2022, 09:48Dear Christo, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for the inconvenience caused. Your case reference number is C-***9. I will review the matter, and provide you with an expected timeframe for further feedback. Kind regards, Basani HlungwaneAbsa Bank Ltd
Best regards,
Absa's reply01 Nov 2022, 09:48
Official
Dear Christo, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for the inconvenience caused. Your case reference number is C-***9. I will review the matter, and provide you with an expected timeframe for further feedback. Kind regards, Basani HlungwaneAbsa Bank Ltd
Best regards,