No feedback BAD BAD TERRIBLE SERVICE INFACT NO SERVICE (complaint ***)

<p>I received a call from ABSA back offering me a credit card .</p> <p> </p> <p> 7 Feb 2017 - CCD couriers picked up my documents which was my id copy and my bank statements of 5 months.</p> <p>8 Feb 2017 CCD Couriers confirmed that the documents were delivered to ABSA.</p> <p> </p> <p>10 Feb Called ABSA call centre as I had not received feedback they advised that they had not received my documents and I told them that CCd couriers confirms that they delivered them on 8 Feb to ABSA.</p> <p> </p> <p>15 Feb 2017- I sent a email to ********** and ********** I then wrote an email to ABSA complaints line to log a complaint that I have not received feedback complaint number ********** .</p> <p> </p> <p>16 Feb 2017 Janine Williams reponded to my complaint email and provided me with a case number.</p> <p> </p> <p>20 Feb 2017 - I sent a follow up email to complaint line and the lady who I spoke to advised that she will escalate the case.</p> <p> </p> <p>23 Feb2017 I received a call from Anele from CCD couries who told me that my documets were not clear and I must resent . I sent and email with bank statements and id copy.</p> <p> </p> <p>24 Feb 2017 I resent statements to Anele from CCD couriers.</p> <p> </p> <p>27 Feb - I called the complaints line and spoke to two ladies one of them promised to call me back and I have not heard from them . I called back again and did not receive any assistant.</p> <p> </p> <p>Its been more than three weeks and this quary still has not been resolved. It is clear that you have no interest in my business.</p> <p> </p> <p> </p>