MG
Maurice G

1 reviews | Active since May 2013

09 Oct 2015, 16:21

No feedback after calls

App**** for an personal loan online. After sending the requested documents, getting confrimation of delivery and following up with the call centre, the lady handling my application has still not even contacted me. If you have an online service, make sure the consultant respond to it. So much easier to go to the branches.

0
Replies (1)
Absa
Absa's reply12 Oct 2015, 10:43
Official
Hello Littleguy5353,

Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards

Daphne Le Grange

Group Customer Care

Absa Bank Ltd

Best regards,