MB
MARI B

1 reviews | Active since Nov 2014

22 Oct 2015, 11:16

No feedback after 3 weeks

On 25 September I requested some archived info on my account. Only 3 days later I received a response mail back, stating that they need 3 weeks to provide feedback, we are now past 3 weeks and not even a courtesy call or mail to give me an update on the info I have requested.

0
Replies (1)
Absa
Absa's reply22 Oct 2015, 14:07
Official
Hello mbrink18,

Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd

Best regards,