DV
Dawid V
1 reviews | Active since Jan 2020
05 Feb 2020, 08:46
No feedback
Again waiting a week for a reply from ABSA. This time on an email to *** as supp**** to me at Menlyn Maine branch.
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Replies (2)
Absa's replyOfficial
05 Feb 2020, 15:52Good day Dawid
Thank you for bringing this matter to our attention. Kindly provide us with your account or ID number to log a formal complaint for investigatin as well as detailed information on waht is your enquiry about on the home loans . Also use the private reply for me to see the details. We will investigate the matter and furnish feedback shortly.
Regards
Lebogang Mashiane
Specialist Case Manager
Customer Value Management
Thank you for bringing this matter to our attention. Kindly provide us with your account or ID number to log a formal complaint for investigatin as well as detailed information on waht is your enquiry about on the home loans . Also use the private reply for me to see the details. We will investigate the matter and furnish feedback shortly.
Regards
Lebogang Mashiane
Specialist Case Manager
Customer Value Management
Absa's reply05 Feb 2020, 15:52
Official
Good day Dawid
Thank you for bringing this matter to our attention. Kindly provide us with your account or ID number to log a formal complaint for investigatin as well as detailed information on waht is your enquiry about on the home loans . Also use the private reply for me to see the details. We will investigate the matter and furnish feedback shortly.
Regards
Lebogang Mashiane
Specialist Case Manager
Customer Value Management
Thank you for bringing this matter to our attention. Kindly provide us with your account or ID number to log a formal complaint for investigatin as well as detailed information on waht is your enquiry about on the home loans . Also use the private reply for me to see the details. We will investigate the matter and furnish feedback shortly.
Regards
Lebogang Mashiane
Specialist Case Manager
Customer Value Management
Absa's replyOfficial
06 Feb 2020, 11:22Dear Dawid
Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback via email or making contact with you telephonically.
Regards
Lebogang Mashiane
Specialist Case Manager
Customer Value Management
Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback via email or making contact with you telephonically.
Regards
Lebogang Mashiane
Specialist Case Manager
Customer Value Management
Absa's reply06 Feb 2020, 11:22
Official
Dear Dawid
Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback via email or making contact with you telephonically.
Regards
Lebogang Mashiane
Specialist Case Manager
Customer Value Management
Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback via email or making contact with you telephonically.
Regards
Lebogang Mashiane
Specialist Case Manager
Customer Value Management