1 reviews | Active since Jan 2016

27 Jun 2017, 08:36

NO FEEDBACK

<p>I Wilma van den Berg, ID ********** 056087 requested a paid up letter from the CARD DIVISION for months now and is getting nowhere. I spoke to you telephonically and received confirmation that the account is paid up and that I will receive the letter within 48 hours. This did not happen.</p> <p> </p> <p>Reference 854348 (22nd June) and 857982 (yesterday). Still no responsee. This stands in my way of getting finance to buy a new car. I need this finalised today other wise I will go to Social Media, the newsdpapers</p>

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Replies (2)
Absa
Absa's reply27 Jun 2017, 09:56
Official

Dear Customer

Thank you for bringing this matter to our attention.

Please can you provide me with your ID or account number to enable me to log a formal complaint for you, this information can be sent via private message.

Regards

Claudette

Best regards,

's update27 Jun 2017, 12:01
Reviewer Update

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