No feedback

<p>I app**** for a Micro loan online and subsequently received a response to say I have been provisionally approved. I was requested to forward supporting documets which I promptly did. My problem is that I haven't received any further correpsonse. I called ealier this morning and I was informed that an Assesor is busy with my file and that they were going to call me back. This was my second call in a week. Is it that defficult to send a one line email or sms to provide feedback?</p>