1 reviews | Active since Mar 2009

18 May 2016, 07:15

no feedback

Item: Absa
Rating: 1
Author: Steven F

HOC Claim *** Claim was logged on 23 March 2016. Assessor came out to house and took photos. No feedback since. Sent an email that was read on 11 May 2016. Today 18 Mary 2016 I have still not had any feedback. Do we wait for my ceiling to collapse first? thanks

Helpful (0)

Replies (3)

Absa's replyOfficial

18 May 2016, 07:40

Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback accordingly.

We sincerely apologize for any inconvenience caused.

Kind regards

Danzig Boyce

Group Customer Care

Absa Bank Ltd

Best regards,

Absa's reply18 May 2016, 07:40

Official

Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback accordingly.

We sincerely apologize for any inconvenience caused.

Kind regards

Danzig Boyce

Group Customer Care

Absa Bank Ltd

Best regards,

Steven F's updateReviewer Update

23 May 2016, 13:29

Hi, I was called and told the quote would be sent to me. I verified my email address and still I have received no feedback. Please advise. Thanks

Steven F's update23 May 2016, 13:29

Reviewer Update

Hi, I was called and told the quote would be sent to me. I verified my email address and still I have received no feedback. Please advise. Thanks

Absa's replyOfficial

24 May 2016, 06:28

Dear

We refer to your Hello Peter posting requiring assistance from Absa Bank.

One of our Specialist will be in contact with you.

We sincerely apologise on any inconvenience caused.

Kind regards

Danzig Boyce

Group Customer Care

Absa Bank Ltd

Best regards,

Absa's reply24 May 2016, 06:28

Official

Dear

We refer to your Hello Peter posting requiring assistance from Absa Bank.

One of our Specialist will be in contact with you.

We sincerely apologise on any inconvenience caused.

Kind regards

Danzig Boyce

Group Customer Care

Absa Bank Ltd

Best regards,