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I submitted a claim three weeks ago, and i have tried doing a follow with him on a few occasions, and even send him an email, whic i feel i should not be doing so since i am a paying customer.<br> <br> its just beyond me how it could take this long to process and finalise the claim, and the courtesy of acknowleding an email, yes youy have 400 email but how is that my problem, i dont think you should even share that with me <br> <br>