1 reviews | Active since Jul 2010
NO feedback
I opened an account with ABSA via the net and they required me to send them 3months payslip, proof of residence and ID copy via e-mail.<br> <br> I did not have the proof of residence and said so in the e-mail i sent them along with my id copy and payslips and explained my situation and asked them to please let me know what I can do. I received an e-mail stating that they received my e-mail.<br> <br> 2 days later I sent another e-mail asking them for correspondence. I wanted to have my salary paid into my new account as it is currently paid into someone els's. and due to ABSA not responding or even maybe letting me know that I should do this through other channels...<br> <br> I have still not received anything. Why should I have an account with ABSA if they can't even have quick reliable people who can do customer service.<br> <br> If I have not received anything from them by end of this week, meaning by 28 August 2015.<br> <br> I WILL go to another bank and make sure that the person who is helping me to have my salary in their account, also close their account as he is also with ABSA and have had numerous problems.
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd
Best regards,
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd
Best regards,
