iK
ikhsaan K
1 reviews | Active since Jan 2013
24 Jun 2015, 14:14
no feedback
I app**** for a virgin credit card online a week ago and still no feedback. No one has contacted me. I received a quote and accepted it. Everytime i phone in i am told it is with verification. I need a card urgently pls help.
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Absa's replyOfficial
07 Jul 2015, 09:19Hello ikhsaan,
We thank you for bringing this matter to our attention as we take great pride in the quality of customer service offered to our clients as this is a crucial aspect of our business that we take very seriously.
We have escalated the complaint to the relevant manager to investigate and address accordingly.
Please accept our sincere apologies for the delay.
Regards,
The Virgin Money Team.
We thank you for bringing this matter to our attention as we take great pride in the quality of customer service offered to our clients as this is a crucial aspect of our business that we take very seriously.
We have escalated the complaint to the relevant manager to investigate and address accordingly.
Please accept our sincere apologies for the delay.
Regards,
The Virgin Money Team.
Absa's reply07 Jul 2015, 09:19
Official
Hello ikhsaan,
We thank you for bringing this matter to our attention as we take great pride in the quality of customer service offered to our clients as this is a crucial aspect of our business that we take very seriously.
We have escalated the complaint to the relevant manager to investigate and address accordingly.
Please accept our sincere apologies for the delay.
Regards,
The Virgin Money Team.
We thank you for bringing this matter to our attention as we take great pride in the quality of customer service offered to our clients as this is a crucial aspect of our business that we take very seriously.
We have escalated the complaint to the relevant manager to investigate and address accordingly.
Please accept our sincere apologies for the delay.
Regards,
The Virgin Money Team.