No Feedback

I app**** for a 2nd bond in April. After many phone calls I was told there is a hold on my bond account. No one can tell me why or give me any reason whatsoever. In all fairness Absa Greenstone seem to be trying to find out but have not given me any answers as yet. We are now ending June and I phone ABSA at least twice a week and I am still waiting for answers. I think this is shocking service from a bank and 3 months waiting for answers is not acceptable.