JF
Jessica F
1 reviews | Active since May 2015
20 May 2015, 08:49
No Feedback
I have emailed customer care regarding the finance charge on my credit card, I have received a standard response but when I ask for more details relating to my account, as I feel I'm being overcharged I then get no reply, even though I've emailed twice. This has been going on since mid April. I would really appreciate a response but I would like a reply to what I have asked for.
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Replies (1)
Absa's replyOfficial
20 May 2015, 10:33Hello JFirbank,
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Daphne Le Grange
Group Customer Care
Absa Bank Ltd
Daphne Le Grange
Group Customer Care
Absa Bank Ltd
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Daphne Le Grange
Group Customer Care
Absa Bank Ltd
Daphne Le Grange
Group Customer Care
Absa Bank Ltd
Best regards,
Absa's reply20 May 2015, 10:33
Official
Hello JFirbank,
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Daphne Le Grange
Group Customer Care
Absa Bank Ltd
Daphne Le Grange
Group Customer Care
Absa Bank Ltd
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Daphne Le Grange
Group Customer Care
Absa Bank Ltd
Daphne Le Grange
Group Customer Care
Absa Bank Ltd
Best regards,