AB
Adelaine B
1 reviews | Active since Jul 2017
27 Jan 2024, 16:50
No feedback
It's really sad that one has to take to this platform in order to get resloution. It's much faster than sending emails asking for updates on an existing process
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Absa's replyOfficial
29 Jan 2024, 12:25Dear Adelaine Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***3. Kind regards,Vanessa CroweGroup Customer Care
Absa's reply29 Jan 2024, 12:25
Official
Dear Adelaine Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***3. Kind regards,Vanessa CroweGroup Customer Care