1 reviews | Active since Mar 2009
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Wills My internet security keeps warning me that your absa site is not trustworthy and won’t be able to contact you via email. My problem is that I to want to get information about drawing up a will for my wife. I was quoted R500 by one of your consultants for the drawing up of a will. It is a straight forward will. A couple of years ago I had my will drawn up with Absa for free because I was over sixty years old and had more than the required qualifying amount. My wife is 68 yrs old and also has more than the qualifying amount. Kindly advise if this policy for a free will has changed and when? Your reply on 31/8/2017 “Dear Customer Thank you for bringing this matter to our attention. Please provide me with your ID or Account number to enable me to log a formal complaint for you, this information can be sent via private message. Kindly also advise which is your nearest branch. Regards Claudette” ID and bank was submitted. I’ve had no further response from your office Kindly advise if you can now provide me with an answer.
Dear Customer
Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate the matter and furnish feedback shortly.
Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd
Best regards,
Dear Customer
Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate the matter and furnish feedback shortly.
Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd
Best regards,
